Property Management FAQs for Property Owners

What happens to the tenants security deposit? Will that be sent to me?

No. In compliance with California State Law, the tenant”s security deposit is kept in a separate account. The move-in property inspection form acknowledged by the tenant, documents the condition of your property. Any expenses beyond normal wear and tear are deducted from the security deposit along with any other money owed by the tenant. The balance is returned to the tenant within 21 days of move out.

How do you keep up with all the changing landlord/tenant laws?

We are proud members of the National Association of Residential Property Managers (NARPM), the National Association of Realtors, and The California Association of Realtor and National Association of Realtors. These organizations are constantly monitoring industry changes and legislation. Our Insurance offers us legal advise when needed.

How will I be informed about the status of my property?

Communication is just as important to us as it is to you. Whether by phone or via Emil, we will contact you to discuss any repairs and notify you of any tenant requests. We keep you aware of any issues that may arise.

How do you advertise vacancies?

Marketing your property is a paramount procedure necessary for your vacant property. We place your property into all potential tenant marketplaces available. We start with a sign at the property, your property is entered into the Multiple Listing Service exposing your property to over 1000’s of agents. We enter your property into Our web site and dozens of other online rental sites. We utilize CraigsList, Zillo, Trulia and approx. 20 other rental websites as well as our own.

Does your management agreement give you exclusive right to sell my property?

No. We are a full service real estate brokerage and can sell your property for you if you wish, but it is not an obligation for our management agreement.

Can you start managing my properties today?

Yes. We can start the process immediately. Contact us today to get started.

How much is the leasing fee?

By law, fees are negotiable. Property Management Service’s strives to keep our rates competitive and affordable

How will I save money by having Property Management Service professionally manage my property?

We pride ourselves in offering professional services at affordable prices allowing you to realize more return on your investment. This includes reasonable rates on repairs from our approved vendor list. We also get discounts on painting and carpet.

More important, we are not an assembly line property management service. We treat our tenants and landlords as individual with individual needs. This service creates a positive atmosphere between Landlord and tenant thus making for a long term relationship.

What type of property do you manage?

We specialize in the management of residential consisting of single family homes, condominiums, town homes.

Do you charge the tenant a security deposit? What about a pet deposit?

Yes. Our policy is that the security deposit is approximately equal to one  months rent. Pets are not allowed without your permission and there is an additional fee. We screen the pets just like we screen the applicant.